Nobu99 believes that online entertainment should be enjoyable, not a burden. We provide a variety of control tools and support resources to ensure every player in Malaysia can enjoy a healthy and balanced gaming experience.
At nobu99, we do not just offer exciting games — we are also committed to ensuring every user plays within their means.
Online gaming should be an enjoyable form of entertainment, not a source of financial stress or personal problems. That is why nobu99 invests in systems and tools that help our players make smart decisions every time they play.
We understand that for some people, gambling can become a serious problem. That is why we provide the necessary resources and support, and we never hesitate to step in when there are signs of concern on any of our users' accounts.
Remember: Gambling should be done for fun, not as a way to generate income or solve financial problems.
Treat every amount wagered as an entertainment cost, not an investment for returns.
Set your spending limit before you start playing and stick to it without exception.
Do not let gaming interfere with your sleep, work, or quality time with your family.
Do not hesitate to talk to someone you trust if gambling starts to affect your life.
Nobu99 provides a range of control tools that you can access directly from your account, without needing to contact customer support.
To activate any of the control tools above, log in to your account and navigate to the Account Settings > Responsible Gaming. Limit decreases take effect immediately, while limit increases require a 24-hour waiting period to prevent impulsive decisions.
Recognizing the early warning signs of a gambling problem is the first and most important step. If you or someone you know is showing any of the signs below, it may be time to seek help.
| Warning Signs | Description |
|---|---|
| Money Addiction | Frequently borrowing money or selling possessions to continue gambling. |
| Unable to Stop | Repeatedly trying to stop or cut back on gambling without success. |
| Chasing Losses | Continuing to bet higher amounts in an attempt to recover money already lost. |
| Disclaimer | Neglecting work, family, or other responsibilities due to excessive time spent gaming. |
| Hiding from Family | Lying to family or friends about the time and money spent gambling. |
| Emotional Dependency | Gambling to escape problems, stress, or uncomfortable feelings. |
Answer the questions below honestly. If you answer "yes" to three or more questions, we encourage you to speak with our support team or seek professional help.
Have you ever bet more than you could afford to lose?
Do you need to bet larger amounts to get the same level of excitement?
Have you ever lied to family members about your gambling activities?
Have you ever gambled to try to win back money you had lost?
Has gambling affected your personal relationships, work, or finances?
Do you feel anxious, angry, or stressed when you are unable to gamble?
If you answer "yes" to 3 or more questions, please contact the nobu99 support team or refer to the help resources listed below.
Activating responsible gaming control tools on nobu99 is straightforward and can be done on your own without any waiting. Follow the steps below:
Access your nobu99 account via the website or mobile app using your username and password.
Click the profile icon in the top right corner and select "Account Settings" from the dropdown menu.
On the settings page, find and click the "Responsible Gaming" tab to view all control options.
Choose the type of limit you want to activate, enter the appropriate value, and confirm your changes.
The limit you set will take effect immediately. You will receive a confirmation email as a record.
Self-exclusion is an option available to any player who feels they need a more serious break from the nobu99 platform. This is not a sign of weakness — on the contrary, it is a brave and responsible choice.
When you activate self-exclusion, your account is suspended immediately and you will not be able to log in or make any transactions for the duration you have chosen. All funds in your account will remain safe and can be accessed again once the exclusion period ends.
Self-exclusion is a serious step. Once activated, it cannot be reversed before the set period ends, regardless of circumstances.
If you feel gambling is becoming a problem, there are several organisations in Malaysia that can provide support and professional assistance:
Seeking help early is a smart decision. nobu99 is always here to support players who need assistance in finding the right resources.
Responsible gaming is more than just a slogan at nobu99. It is part of how we operate every single day.
Nobu99 enforces a minimum age requirement of 18 years through a rigorous KYC process. Every registration requires valid identity verification before an account is fully activated. This is not merely a formality — it is our first line of defence.
Nobu99's internal systems actively monitor gaming patterns to identify users who may need support. If a concerning pattern is detected, our team will proactively reach out to that player to offer assistance.
Nobu99 consistently shares responsible gambling information with our users through in-platform notifications, guide articles, and periodic awareness campaigns so that every player knows their rights and options.
All nobu99 customer support agents receive specialist training in responsible gaming. They are trained to identify warning signs and respond with empathy, not judgment, to any player who needs help.
Nobu99 operates in accordance with the responsible gaming guidelines set by our regulatory authority. Our policies and procedures are reviewed regularly to ensure they remain relevant and effective in protecting players.
Any information you share with nobu99 regarding responsible gaming or requests for assistance is handled with complete confidentiality. We will not disclose this information to any third party without your consent.
Register a nobu99 account today and enjoy a safe, fair, and entertaining experience. With a full suite of responsible gaming control tools, you are always in complete control of your play.
Playing beyond your means can impact your life. Bet responsibly. Age limit 18+.